Ordering process for businesses

Please email your STL, OBJ or SVG files to hello@minikin.xyz If you require us to sign a Non-Disclosure Agreement (NDA) please send this prior to sending us the files. 

 

When emailing please state the following for each part: ​

  • Manufacturing process (FDM or SLA) 

  • Material (E.g PLA, ABS)

  • Colour

Files

Quote

We will assess the files and email a quote to you. Quotes are valid for 30 days and are valid only for the parts sent. Any changes or additional files will require a new quote.

Confirmation

The customer accepts the quote and the order enters the print queue.

Manufacture

We will inform you that your order has entered the manufacturing process. Please note that due to the nature of this business, once the manufacturing process has started there cannot be a refund and the invoice must be paid (please refere to our terms and conditions for more information).

Shipping

Your order will be shipped via a 48 hour service in a secure and protected package. Your order can also be collected in person from our office.  

Payment

Once your order has been collected or posted, we will send you an invoice which will need to be paid within 30 days of the stated invoice date. 

If you have any questions please contact us or see our terms and conditions for more information. 

 

Ordering process for individuals

Files

Please email your STL, OBJ or SVG files to hello@minikin.xyz If you require us to sign a Non-Disclosure Agreement (NDA) please send this prior to sending us the files. 

 

When emailing please state the following for each part: ​

  • Manufacturing process (FDM or SLA) 

  • Material (E.g PLA, ABS)

  • Colour

Quote

We will assess the files and email a quote to you. Quotes are valid for 30 days and are valid only for the parts sent. Any changes or additional files will require a new quote.

Payment

Once your order has been collected or posted, we will send you an invoice which will need to be paid within 30 days of the stated invoice date. 

Manufacture

We will inform you that your order has entered the manufacturing process. Please note that due to the nature of this business, once the manufacturing process has started there cannot be a refund and the invoice must be paid (please refere to our terms and conditions for more information).

Shipping

Your order will be shipped via a 48 hour service in a secure and protected package. Your order can also be collected in person from our office.